There are major trend that will impact the explosion of connected devices and add billions of new connected data sources globally by 2020:5G, M2M, IoT, Smart Cities, AI and VR. The upswing of all of these devices will be an astronomical growth in data volumes; we will quickly push through exabyte volumes and enter the world of zettabytes per year. How new ‘data’ will shape the future of OSS/BSS?