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STL TECH August 16, 2023 No Comments

CCaaS

Unlock the hidden value in every interaction with AI-driven Contact Centre as a Service (CCaaS). Enhance customer experience (CX) across all touchpoints, leveraging data insights to drive exceptional service beyond traditional contact centers.

STL TECH July 5, 2023 No Comments

IVRs

An interactive voice response, or IVR system, is an automated voice response system that answers incoming calls, identifies the purpose of the calls, and assists the caller.

STL TECH July 5, 2023 No Comments

Neox Softswitch

NEOX Softswitch is a cost-effective VoIP solution that enables carriers and service providers to offer a VoIP platform supporting secure and reliable Class-5 features and functionalities over a packet-based network.