Neox Hosted PBX is the gateway to next-generation business communication. It’s a comprehensive solution that combines multi-tenant cloud telephony with Unified Communications as a Service (UCaaS) capabilities.

In today's complex business landscape, dealing with multiple vendors for internet access, voice services, and equipment supplies can be a daunting task. It leads to fragmented agreements, invoices, and contacts, making it challenging for IT managers and CIOs to efficiently manage their communication infrastructure.

We provide a streamlined approach to voice and data services, eliminating the need for multiple vendors. Our multi-tenant cloud telephony solution offers a unified platform for businesses’ communication needs. By consolidating their services with ours, service providers or operators can enjoy the benefits of a single provider, simplified agreements, and a seamless communication experience.Read More..

Introducing our UCaaS Solution: Elevate Your Business Communication

Discover the power of our UCaaS solution, which revolutionizes business communication. With the rapid advancement of cloud technology, enterprises now have the opportunity to transform their communication infrastructure effortlessly and cost-effectively. Our UCaaS offering empowers companies to leverage the cloud's capabilities, seamlessly handling communication across various mediums such as audio, video, and chat.

No longer do firms need to deploy on-premise solutions for unified communications. Our cloud-based software solution eliminates the complexity of managing and maintaining intricate hardware and software systems. Designed with simplicity, scalability, and affordability in mind, our solution is ideal for businesses of all sizes.

Unlock a wealth of features and capabilities with UCaaS, including unified messaging, auto attendant, call transfer, voicemail to email, conference bridge, and much more. These robust features facilitate seamless communication and collaboration across laptops, smartphones, and tablets, empowering the businesses’ employees to stay connected and productive regardless of their location or the time of day.

Our multi-tenant capability caters to the needs of start-ups and large enterprises alike. Whether it’s a growing business in search of a flexible and scalable communication solution or an established enterprise looking to enhance their existing infrastructure, our hosted PBX portfolio has everybody covered. We provide tailored systems that align with a solution provider’s unique requirements, ensuring smooth and efficient communication throughout the organization.

Partnering with us opens up new business opportunities for service providers, enhances value for existing customers, and drives revenue growth while reducing customer churn. Our UCaaS and cloud-based platform offer a future-proof solution that keeps your business at the forefront of the ever-evolving digital landscape.

Embrace the future of business communication with our comprehensive UCaaS offering and hosted PBX portfolio. Experience the simplicity, affordability, and scalability that the cloud brings to your communication infrastructure. Contact us today to learn more about how our solutions can propel your business forward.Read Less..

NAT Traversal

NEOX Softswitch incorporates NAT Traversal, a feature that facilitates the smooth transmission of media traffic between edge devices residing in private IP networks. This ensures efficient and reliable communication.

High Availability Ready

To ensure uninterrupted services in the event of machine, hardware, or other failures, our solution supports N+1 redundancy. Carriers can rely on the NEOX Softswitch for high availability and consistent performance.

Lawful Interception

Maintaining compliance with regulatory requirements, the NEOX Softswitch enables lawful interception of private communications by authorized agencies. We provide the necessary components to support this critical functionality.

Web-Management Console for System Monitoring and Subscriber Provisioning

Effortless configuration and maintenance are at your fingertips with the NEOX Softswitch’s user-friendly web-based interface. Our secure authentication and authorization process allows customers to self-provision services based on their individual requirements.

SNMP Management and Monitoring

NEOX Softswitch supports SNMP (Simple Network Management Protocol) with a comprehensive management information base (MIB). Through SNMP, you can set configuration parameters, monitor performance statistics, check status information, and receive timely alarms in the event of faults.

Cost-saving LCR Functionality and Flexible Rating Feature Support

Take advantage of our Least Cost Routing (LCR) feature, which ensures that calls are routed through the most cost-effective path within a designated priority level. Our flexible rating feature empowers service providers to offer customized rating and charging plans based on factors such as time of day, special day rates, and more.

Reliable Linux Operating System

The NEOX Softswitch runs on a reliable Linux operating system, enhancing security and providing ease of administration for Linux-savvy administrators. This choice of operating system contributes to the overall cost-effectiveness of the solution.

Interactive Voice Response (IVR) Server

Our solution includes an Interactive Voice Response (IVR) platform that detects touch tones, enabling automatic call answering and response with pre-recorded audio. This feature supports various functionalities, including two-stage calling, advertisements, and music on hold.

Call Conferencing and Voicemail

NEOX Softswitch seamlessly integrates with leading Conference/Media/Voicemail servers through an RFC-based standard implementation. This integration enables carriers to provide value-added services, enhancing the communication experience for end-users.

RADIUS Interface

With our RADIUS interface, carriers can authenticate, authorize, and perform accounting functions using a secure RADIUS interface. This integration enables smooth interaction with OSS/BSS vendors and ensures streamlined operations.

Convergent Billing

Seamlessly integrating with 24Online, the NEOX Softswitch provides a convergent billing solution. This collaboration offers a comprehensive Wi-Fi based hospitality internet access management solution for ISPs and hotel chains.

Calling Card/Voucher Management

Our solution offers a secure and flexible prepaid service recharge solution through IVR. Carriers can efficiently manage calling cards and vouchers, providing a convenient experience for end-users.

Neox Omni-channel Module: Seamlessly Connect and Engage

The Neox Omni-channel Module empowers customers to connect with callers through any communication channel and seamlessly switch between digital channels during interactions. With the ability to maintain context and relevant information across channels, it enables a cohesive and personalized customer experience. This customizable framework supports ticket creation for all possible interactions and allows for effective monitoring of service level agreements (SLAs) in a streamlined manner.

Neox Unified Communication System: Unify, Collaborate, and Excel

Neox Unified Communication System is designed to unify various forms of communication, including voice calling, video calling, call conferencing, instant messaging (IM), presence, and content sharing. By consolidating these communication channels into a single, intuitive interface, it enhances collaboration and information exchange within your organization. The result is an improved user experience (UX) and enhanced productivity for your teams and peers.

Neox BI: Unlock the Power of Business Intelligence

Neox BI is a comprehensive business intelligence suite that empowers organizations to collect, process, and analyze vast amounts of data from multiple sources. By automating the data analytics process, Neox BI enables data-based decision-making and provides valuable insights. With predictive modeling, smart visualization, personalized dashboards, key performance indicators (KPIs), and elegant reporting, this self-serve business intelligence suite helps you make informed decisions and drive business growth.

Key Features

  • Call Forward Unconditional/ Busy/ No
  • Answer/ Based on Time/ Selective
  • Call Transfer Blind/ Attendant
  • Call Restriction
  • Callback
  • Hunt Group
  • Multiple Routing Mechanisms
  • Carrier Grade Reliability
  • Topology Hiding
  • Calling Card
  • Fax T.38/ Bypass
  • Web Calling/ Click to Dial
  • Voice/ Fax mail
  • Do not Disturb
  • Route Fail-over Support
  • Versatile and Flexible
  • Interoperability with online Payment Gateways
  • High Call Capacity

Neox Integration

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