An interactive voice response, or IVR system, is an automated voice response system that answers incoming calls, identifies the purpose of the calls, and assists the caller.
Call centres are intrinsic to business and are critical for selling products / services, as well as for providing customer care.
Communication is life blood of a business organization. Good business communication and business success go hand in hand.
NEOX Softswitch is a cost-effective VoIP solution that enables carriers and service providers to offer a VoIP platform supporting secure and reliable Class-5 features and functionalities over a packet-based network.
STL Neox Next Generation Voice Services Home Optical Connectivity Solutions Overview STL Neox is a leading provider of cutting-edge Next Generation Voice Services with a strong global market presence and unmatched expertise in IP technology. Neox is a Unified Communication platform, featuring a comprehensive suite of UCaaS, CCaaS, and CPaaS offerings. Neox is set to revolutionize […]
