XaaS is short for Everything-as-a-Service and sometimes Anything-as-a-Service. It is a collective term that refers to delivering Anything as a Service. It represents several products, tools, and technologies delivered to users as a service over the network, rather than on-premises within an enterprise. Since XaaS stands for “Everything-as-a-Service,” the list of examples is endless. According […]
Digitization is the key to staying in any business, in particular telecom. Communication service providers have come to realize that their existing operational support systems (OSSs) and business support systems (BSSs) need an upgrade. Microservices is an architecture approach followed in organizations related to software development. Basically, the software is made up of small services, […]
Customer experiences (CX) over the virtual platform and integrating virtual and augmented reality are seeing traction. Emerging trends of healthcare wearables and the Internet of Things (IoT) is seeing smarter products and services. With the consumer being the king, the focus is now on automation, and chatbots have made their way and are being driven […]
The coming of the service catalog and the value of IT are seemingly becoming essential. The delivery of services is becoming critical to the daily operation of the business in terms of web-related access, software solutions, and email, thus presenting a good case for businesses. With 73% of consumers likely to switch brands if a […]
