Seems like, 4G/LTE is set to be the most promising mainstream technology for years to come. The global number of 4G-LTE connections is expected to pass 2.5 billion covering over 63% of world’s population by 2020, according to a new study by GSMA Intelligence. LTE provides significantly increased peak data rates, with the potential for […]
The rapidly evolving telecom market and the evolving business models have customer expectations charged up from getting the services delivered from near real time to pure real time. With the industry taking shape and focus shifting to Digital transformation, analytics, M2M / IoT, Cloud / NFV as well as Multi-channel customer engagement platforms being launched, […]
Today, we expect internet connectivity everywhere. Whether the user is at home, at a hotel, at an airport lounge waiting for flight, at a shopping mall or at a hospital, users look forward to be online and feel connected. As communications continue to evolve we have entered a new era, with Wi-Fi for instant connectivity. […]
The exponential increase in the smart devices and falling call rates is pushing the voice usage services multi-folds. While voice communications continue to evolve we have entered a new era, with Wi-Fi Calling. With Wi-Fi coming in to complement existing networks and helping keep the user connected with better quality, the rise of Wi-Fi Calling […]
Jerry has been helping his ill father to manage his mobile bills. In the month of March Jerry’s father was wrongly billed for a service which he did not subscribe. To get the charges reversed, Jerry called operators customer care. He had to wait for 3 minutes and listen to promotional IVRs to connect to […]
