Cloud-based BSS/OSS: The Key to CSP Profitability

Communication Service Providers (CSPs) were the frontrunners when the offerings were limited to voice and WAN data, during the mid-late 90’s. These generated revenues for businesses and customers the world over, and paying a premium was accepted. Customers today expect self-service, omnichannel touchpoints, and personalized experiences. It has necessitated CSPs having to reimagine their basic […]