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STL launches dTelcoTM, an innovative digital platform for telcos

STL launches dTelcoTM, an innovative digital platform for telcos

Cape Town SA

– dTelcoequips telecom companies to deliver hyper-personalised customer experience.

STL [BSE: 532374, NSE: STRTECH], ], a global data networks innovator, announced the launch of dTelcoTM (digital telco platform)that empowers telecom companies to deliver personalisation, increase revenue and drive innovation. The best-in-class dTelcoTM platform helps move away from traditional siloed model to agile, scalable, customer-centric and data-driven business model.

dTelcoTM reduces the cost of traditional operational functions, hence offering two fundamental advantages. First, it automates customer / partner management and operations. Second, it provides new customer insights by data driven analysis capability, powered by Intellza (an AI offering by STL). Collectively this results in high-value customer interactions, better cross-sell and up-sell offer acceptance rates, and overall improvement in customer satisfaction for the telcos.

“A modern telco is a technology company. With new technologies such as 5G, IoT, IIoT, Edge Computing, Data Analytics, ML, AI becoming mainstream, telecom companies are expected to play a pivotal role in acceleration of ‘digital’ for individuals and enterprises. This digital reinvention means, telecom companies will impact all the verticals in the next few years. dTelcoTM enables telecom companies to delight its users (customers and partners) by providing hyper-personalised digital experience while reducing the operational cost to become a leading digital lifestyle provider,” said Anshoo Gaur, CEO – Network Software, STL.

As we head towards a smarter connected future, personalised customer experience is the key to any business. dTelcoTM enables that experience by facilitating innovative offerings andproviding zero-touch customer-facing technology system.

About Sterlite Technologies Ltd – STL
STL is a global leader in end-to-end data network solutions.

We design and deployhigh-capacity converged fibre and wireless networks. With expertise ranging from optical fibre and cables, hyper-scale network design, and deployment and network software, we are the industry’s leading integrated solutions provider for global data networks. We partner with global telecom companies, cloud companies, citizen networks and large enterprises to design, build and manage such cloud-native software-defined networks.

STL has innovation at its core. With intense focus on end-to-end network solutions development, we conduct fundamental research in next-generation network applications at our Centres of Excellence. STL hasstrong global presence withnext-genoptical preform, fibre and cable manufacturing facilities in India, Italy, China and Brazil, along with two software-development centres across India and one datacentre design facility in the UK.

A leading optical and digital solutions company.

STL is a leading global optical and digital solutions company providing advanced offerings to build 5G, Rural, FTTx, Enterprise and Data Centre networks. The company, driven by its purpose of ‘Transforming Billions of Lives by Connecting the World’, designs and manufactures in 4 continents with customers in more than 100 countries. Telecom operators, cloud companies, citizen networks, and large enterprises recognize and rely on STL for advanced capabilities in Optical Connectivity, Global Services, and Digital and Technology solutions to build ubiquitous and future-ready digital networks. STL’s business goals are driven by customer-centricity, R&D and sustainability. Championing sustainable manufacturing, the company has committed to achieve Net Zero emissions by 2030. With top talent from 30+ nationalities, STL has earned numerous ‘Great Place to Work’ awards and been voted as the ‘Best Organisation for Women’.

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